 | Rebooking onto LX for GRU-EZE - Customer GuidelinesThe following guidelines have been published to assist customers affected by the ongoing cancellations of the BA GRU-EZE (or v.v) tag service.
| Ticket Issued Before |
Priorflight cancellation | | Travel Dates |
08DEC2021 09JAN2022 | | Rebooking Rules |
Rebook onto Swiss (LX) operated services between GRUEZE v.v Rebook into the lowest available class in the same cabin Must add OS LX INVOL REROUTE DUE BA CANX PER BA/LX AGREEMENT Add OS LX customer contact number Rebook into lowest class available in the same cabin If the same cabin is not available downgrade into lower cabin Do not involuntary upgrade | | Refunds Allowed |
Yes as per Conditions of Carriage. BA Flight Cancellations or the ‘Book with Confidence’ policy | | Redemptions |
YES | | Comments |
YES | | Valid for |
GRU (Guarulhos - Governador André Franco Montoro International Airport, Sao Paulo, Brazil)
EZE (Ministro Pistarini International Airport, Buenos Aires, Argentina)
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