 | Sydney (SYD) - Customer GuidelinesThe following guidelines have been published to assist any customer affected by the on-going cancellations of the BA
| Ticket Issued Before |
Priorflight cancellation | | Travel Dates |
21NOV2021 31DEC2021 | | Rebooking Rules |
Rebook onto Cathay Pacific (CX) operated services between HKGSYD v.v Rebook into the lowest available class in the same cabin Use British Airways sector rebook London Heathrow (LHR) to Hong Kong (HKG) and v.v. Must add OS CX INVOL REROUTE DUE BA CANX PER BA/CX AGREEMENT Add OS CX customer contact number Rebook into the same class as original or if not available the lowest class available in the same cabin If the same cabin is not available downgrade into lower cabin Do not involuntary upgrade | | Refunds Allowed |
Yes as per Conditions of Carriage. BA Flight Cancellations or the ‘Book with Confidence’ policy | | Redemptions |
Yes | | Comments |
Yes | | Valid for |
SYD (Sydney Kingsford Smith International Airport, Sydney, Australia)
|
|
